TABLE 1 Global Urgent Care Market By Services, 2022-2032, USD (Million)
TABLE 2 Global Urgent Care Market By Type of Patient, 2022-2032, USD (Million)
TABLE 3 Global Urgent Care Market By Ownership, 2022-2032, USD (Million)
TABLE 4 Global Urgent Care Market By Physician-Owned Urgent Care, 2022-2032, USD (Million)
TABLE 5 North America Urgent Care Market By Services, 2022-2032, USD (Million)
TABLE 6 North America Urgent Care Market By Type of Patient, 2022-2032, USD (Million)
TABLE 7 North America Urgent Care Market By Ownership, 2022-2032, USD (Million)
TABLE 8 North America Urgent Care Market By Physician-Owned Urgent Care, 2022-2032, USD (Million)
TABLE 9 U.S. Urgent Care Market By Services, 2022-2032, USD (Million)
TABLE 10 U.S. Urgent Care Market By Type of Patient, 2022-2032, USD (Million)
TABLE 11 U.S. Urgent Care Market By Ownership, 2022-2032, USD (Million)
TABLE 12 U.S. Urgent Care Market By Physician-Owned Urgent Care, 2022-2032, USD (Million)
TABLE 13 Canada Urgent Care Market By Services, 2022-2032, USD (Million)
TABLE 14 Canada Urgent Care Market By Type of Patient, 2022-2032, USD (Million)
TABLE 15 Canada Urgent Care Market By Ownership, 2022-2032, USD (Million)
TABLE 16 Canada Urgent Care Market By Physician-Owned Urgent Care, 2022-2032, USD (Million)
TABLE 17 Rest of North America Urgent Care Market By Services, 2022-2032, USD (Million)
TABLE 18 Rest of North America Urgent Care Market By Type of Patient, 2022-2032, USD (Million)
TABLE 19 Rest of North America Urgent Care Market By Ownership, 2022-2032, USD (Million)
TABLE 20 Rest of North America Urgent Care Market By Physician-Owned Urgent Care, 2022-2032, USD (Million)
TABLE 21 UK and European Union Urgent Care Market By Services, 2022-2032, USD (Million)
TABLE 22 UK and European Union Urgent Care Market By Type of Patient, 2022-2032, USD (Million)
TABLE 23 UK and European Union Urgent Care Market By Ownership, 2022-2032, USD (Million)
TABLE 24 UK and European Union Urgent Care Market By Physician-Owned Urgent Care, 2022-2032, USD (Million)
TABLE 25 UK Urgent Care Market By Services, 2022-2032, USD (Million)
TABLE 26 UK Urgent Care Market By Type of Patient, 2022-2032, USD (Million)
TABLE 27 UK Urgent Care Market By Ownership, 2022-2032, USD (Million)
TABLE 28 UK Urgent Care Market By Physician-Owned Urgent Care, 2022-2032, USD (Million)
TABLE 29 Germany Urgent Care Market By Services, 2022-2032, USD (Million)
TABLE 30 Germany Urgent Care Market By Type of Patient, 2022-2032, USD (Million)
TABLE 31 Germany Urgent Care Market By Ownership, 2022-2032, USD (Million)
TABLE 32 Germany Urgent Care Market By Physician-Owned Urgent Care, 2022-2032, USD (Million)
TABLE 33 Spain Urgent Care Market By Services, 2022-2032, USD (Million)
TABLE 34 Spain Urgent Care Market By Type of Patient, 2022-2032, USD (Million)
TABLE 35 Spain Urgent Care Market By Ownership, 2022-2032, USD (Million)
TABLE 36 Spain Urgent Care Market By Physician-Owned Urgent Care, 2022-2032, USD (Million)
TABLE 37 Italy Urgent Care Market By Services, 2022-2032, USD (Million)
TABLE 38 Italy Urgent Care Market By Type of Patient, 2022-2032, USD (Million)
TABLE 39 Italy Urgent Care Market By Ownership, 2022-2032, USD (Million)
TABLE 40 Italy Urgent Care Market By Physician-Owned Urgent Care, 2022-2032, USD (Million)
TABLE 41 France Urgent Care Market By Services, 2022-2032, USD (Million)
TABLE 42 France Urgent Care Market By Type of Patient, 2022-2032, USD (Million)
TABLE 43 France Urgent Care Market By Ownership, 2022-2032, USD (Million)
TABLE 44 France Urgent Care Market By Physician-Owned Urgent Care, 2022-2032, USD (Million)
TABLE 45 Rest of Europe Urgent Care Market By Services, 2022-2032, USD (Million)
TABLE 46 Rest of Europe Urgent Care Market By Type of Patient, 2022-2032, USD (Million)
TABLE 47 Rest of Europe Urgent Care Market By Ownership, 2022-2032, USD (Million)
TABLE 48 Rest of Europe Urgent Care Market By Physician-Owned Urgent Care, 2022-2032, USD (Million)
TABLE 49 Asia Urgent Care Market By Services, 2022-2032, USD (Million)
TABLE 50 Asia Urgent Care Market By Type of Patient, 2022-2032, USD (Million)
TABLE 51 Asia Urgent Care Market By Ownership, 2022-2032, USD (Million)
TABLE 52 Asia Urgent Care Market By Physician-Owned Urgent Care, 2022-2032, USD (Million)
TABLE 53 China Urgent Care Market By Services, 2022-2032, USD (Million)
TABLE 54 China Urgent Care Market By Type of Patient, 2022-2032, USD (Million)
TABLE 55 China Urgent Care Market By Ownership, 2022-2032, USD (Million)
TABLE 56 China Urgent Care Market By Physician-Owned Urgent Care, 2022-2032, USD (Million)
TABLE 57 Japan Urgent Care Market By Services, 2022-2032, USD (Million)
TABLE 58 Japan Urgent Care Market By Type of Patient, 2022-2032, USD (Million)
TABLE 59 Japan Urgent Care Market By Ownership, 2022-2032, USD (Million)
TABLE 60 Japan Urgent Care Market By Physician-Owned Urgent Care, 2022-2032, USD (Million)
TABLE 61 India Urgent Care Market By Services, 2022-2032, USD (Million)
TABLE 62 India Urgent Care Market By Type of Patient, 2022-2032, USD (Million)
TABLE 63 India Urgent Care Market By Ownership, 2022-2032, USD (Million)
TABLE 64 India Urgent Care Market By Physician-Owned Urgent Care, 2022-2032, USD (Million)
TABLE 65 Australia Urgent Care Market By Services, 2022-2032, USD (Million)
TABLE 66 Australia Urgent Care Market By Type of Patient, 2022-2032, USD (Million)
TABLE 67 Australia Urgent Care Market By Ownership, 2022-2032, USD (Million)
TABLE 68 Australia Urgent Care Market By Physician-Owned Urgent Care, 2022-2032, USD (Million)
TABLE 69 South Korea Urgent Care Market By Services, 2022-2032, USD (Million)
TABLE 70 South Korea Urgent Care Market By Type of Patient, 2022-2032, USD (Million)
TABLE 71 South Korea Urgent Care Market By Ownership, 2022-2032, USD (Million)
TABLE 72 South Korea Urgent Care Market By Physician-Owned Urgent Care, 2022-2032, USD (Million)
TABLE 73 Latin America Urgent Care Market By Services, 2022-2032, USD (Million)
TABLE 74 Latin America Urgent Care Market By Type of Patient, 2022-2032, USD (Million)
TABLE 75 Latin America Urgent Care Market By Ownership, 2022-2032, USD (Million)
TABLE 76 Latin America Urgent Care Market By Physician-Owned Urgent Care, 2022-2032, USD (Million)
TABLE 77 Brazil Urgent Care Market By Services, 2022-2032, USD (Million)
TABLE 78 Brazil Urgent Care Market By Type of Patient, 2022-2032, USD (Million)
TABLE 79 Brazil Urgent Care Market By Ownership, 2022-2032, USD (Million)
TABLE 80 Brazil Urgent Care Market By Physician-Owned Urgent Care, 2022-2032, USD (Million)
TABLE 81 Mexico Urgent Care Market By Services, 2022-2032, USD (Million)
TABLE 82 Mexico Urgent Care Market By Type of Patient, 2022-2032, USD (Million)
TABLE 83 Mexico Urgent Care Market By Ownership, 2022-2032, USD (Million)
TABLE 84 Mexico Urgent Care Market By Physician-Owned Urgent Care, 2022-2032, USD (Million)
TABLE 85 Rest of Latin America Urgent Care Market By Services, 2022-2032, USD (Million)
TABLE 86 Rest of Latin America Urgent Care Market By Type of Patient, 2022-2032, USD (Million)
TABLE 87 Rest of Latin America Urgent Care Market By Ownership, 2022-2032, USD (Million)
TABLE 88 Rest of Latin America Urgent Care Market By Physician-Owned Urgent Care, 2022-2032, USD (Million)
TABLE 89 Middle East and Africa Urgent Care Market By Services, 2022-2032, USD (Million)
TABLE 90 Middle East and Africa Urgent Care Market By Type of Patient, 2022-2032, USD (Million)
TABLE 91 Middle East and Africa Urgent Care Market By Ownership, 2022-2032, USD (Million)
TABLE 92 Middle East and Africa Urgent Care Market By Physician-Owned Urgent Care, 2022-2032, USD (Million)
TABLE 93 GCC Urgent Care Market By Services, 2022-2032, USD (Million)
TABLE 94 GCC Urgent Care Market By Type of Patient, 2022-2032, USD (Million)
TABLE 95 GCC Urgent Care Market By Ownership, 2022-2032, USD (Million)
TABLE 96 GCC Urgent Care Market By Physician-Owned Urgent Care, 2022-2032, USD (Million)
TABLE 97 South Africa Urgent Care Market By Services, 2022-2032, USD (Million)
TABLE 98 South Africa Urgent Care Market By Type of Patient, 2022-2032, USD (Million)
TABLE 99 South Africa Urgent Care Market By Ownership, 2022-2032, USD (Million)
TABLE 100 South Africa Urgent Care Market By Physician-Owned Urgent Care, 2022-2032, USD (Million)
TABLE 101 North Africa Urgent Care Market By Services, 2022-2032, USD (Million)
TABLE 102 North Africa Urgent Care Market By Type of Patient, 2022-2032, USD (Million)
TABLE 103 North Africa Urgent Care Market By Ownership, 2022-2032, USD (Million)
TABLE 104 North Africa Urgent Care Market By Physician-Owned Urgent Care, 2022-2032, USD (Million)
TABLE 105 Turkey Urgent Care Market By Services, 2022-2032, USD (Million)
TABLE 106 Turkey Urgent Care Market By Type of Patient, 2022-2032, USD (Million)
TABLE 107 Turkey Urgent Care Market By Ownership, 2022-2032, USD (Million)
TABLE 108 Turkey Urgent Care Market By Physician-Owned Urgent Care, 2022-2032, USD (Million)
TABLE 109 Rest of Middle East and Africa Urgent Care Market By Services, 2022-2032, USD (Million)
TABLE 110 Rest of Middle East and Africa Urgent Care Market By Type of Patient, 2022-2032, USD (Million)
TABLE 111 Rest of Middle East and Africa Urgent Care Market By Ownership, 2022-2032, USD (Million)
TABLE 112 Rest of Middle East and Africa Urgent Care Market By Physician-Owned Urgent Care, 2022-2032, USD (Million)
Market Overview
Urgent care refers to a category of walk-in clinic focused on the delivery of ambulatory care in a dedicated medical facility outside of a traditional emergency department (ER). Urgent care centers primarily treat illnesses and injuries that require immediate care but aren't serious enough to warrant a visit to an emergency room. The urgent care market pertains to healthcare services that are provided on an immediate, yet non-emergency basis. These centers have emerged as an intermediary solution between primary care physicians and hospital emergency rooms, offering an accessible way to deliver timely medical interventions for acute ailments. Urgent care market is estimated to grow at a CAGR of 4.4% from 2024 to 2032.
Urgent Care Market Dynamics
Driver: Escalating Demand due to Overcrowded Emergency Rooms
One of the most impactful drivers for the urgent care market has been the escalating demand arising from overcrowded emergency rooms. A study from the American Hospital Association indicated that nearly 65% of hospitals reported facing emergency room overcrowding as a significant concern in 2023. This has led to prolonged waiting times and delay in treatments for patients, especially those with non-critical conditions. Such congestion in emergency rooms also strains hospital resources, both in terms of manpower and infrastructure. Consequently, the community's increasing inclination towards urgent care centers, which offer faster service for acute, non-life-threatening conditions, has seen an upsurge. Moreover, a report by the CDC showed a 22% decrease in avoidable ER visits for minor conditions in areas where urgent care centers are easily accessible, further emphasizing their importance.
Opportunity: Expansion in Telehealth Services
With the global shift towards digitization, there's an immense opportunity lying in integrating telehealth services within the urgent care model. A survey in 2023, by the National Academy of Medicine, highlighted that nearly 70% of respondents were more likely to choose an urgent care provider if they offered virtual consultations alongside in-person visits. The ability to provide immediate remote consultations can also help in catering to patients in remote areas, thereby expanding the reach of urgent care centers. Telehealth not only ensures reduced waiting times but also minimizes the risk of infections in waiting rooms, a significant concern post the global health crises of recent years.
Restraint: Lack of Awareness and Acceptance
Despite the growth trajectory, the market faces restraints. A significant chunk of the population still remains unaware of the distinctions between urgent care centers and traditional healthcare facilities. In a survey done by the American Association of Urgent Care Medicine in 2023, 35% of participants mistook urgent care centers for emergency rooms, while 25% were uncertain about the kind of services these centers provided. This lack of clarity and awareness potentially limits the patient flow to urgent care facilities, despite them being a more suitable and efficient alternative in many instances.
Challenge: Maintaining Quality amidst Rapid Expansion
While the demand surge has led to a proliferation of urgent care centers, there's a formidable challenge that the industry grapples with: ensuring consistent quality of care. As per the Urgent Care Association’s 2023 report, there's been a 20% increase in the number of such centers in the past year alone. With such rapid expansion, maintaining a uniform standard of care, recruiting qualified medical professionals, and ensuring state-of-the-art facilities becomes arduous. The challenge intensifies with franchised urgent care centers where centralized quality control becomes even more pivotal.
Market Segmentation by Services
When segmenting the urgent care market based on services, the diversity is vast. In 2023, the services that generated the highest revenue were Cold, Cough & Flu; Pain Management; and Diagnostic Imaging Services due to the rising seasonal changes, lifestyle disorders, and advanced diagnostic requirements. Particularly, the Cold, Cough, and flu services recorded significant demand due to climatic unpredictabilities and the global health environment. However, in terms of Compound Annual Growth Rate (CAGR) from 2024 to 2032, Telehealth Urgent Care is expected to take the lead, propelled by the global inclination towards digital health consultations and the continued need for remote health assistance. Allergy Treatment and Immunization are also anticipated to grow steadily, given the rising allergy cases and global health concerns necessitating widespread vaccination.
Market Segmentation by Patient Type
In terms of patient demographics, while all age brackets utilized urgent care services, the 19 to 35 Years and 36 to 65 Years segments brought in the highest revenue in 2023. These groups, being the most active, are prone to minor injuries, respiratory infections, and require regular health check-ups. However, it's expected that the 65 to 80 Years age bracket will register the highest CAGR in the forecast period due to the rising geriatric population and their susceptibility to ailments that don't necessarily need ER visits but can't be postponed either.
Regional Insights
Geographically, North America, particularly the U.S., held the largest share of the urgent care market in terms of revenue in 2023. This dominance is attributed to an established healthcare infrastructure, heightened awareness, and the presence of multiple key players in the region. On the other hand, the Asia-Pacific region is predicted to showcase the highest CAGR from 2024 to 2032. Factors such as rapid urbanization, burgeoning middle-class population with higher disposable incomes, and healthcare reforms are driving this growth. Moreover, the increasing prevalence of chronic diseases in countries like India and China necessitates efficient, quick, and affordable healthcare services, which urgent care centers readily provide.
Competitive Trends
Competitively, the urgent care market witnessed some notable strategies in 2023. Leading entities like FastMed Urgent Care, HealthWorks, Inc., MedExpress, MinuteClinic, LLC, AFC/Doctors Express, LLC, U.S., CareSpot Express Healthcare, Patient First, NextCare Urgent Care, CareSpot Express Healthcare LLC, Concentra Inc., MD Now., American Family Care, Aurora Urgent Care, Bellin Health, Dignity Health Care, Hometown Urgent Care & Occupational Health, TexasMedClinic, USA HealthWorks expanded their footprints by opening new centers and through partnerships. For instance, MedExpress in 2023 had collaborated with several local pharmacies to provide a comprehensive care model. Meanwhile, many players also integrated telehealth into their services, with Concentra and CityMD being frontrunners. The adoption of a hybrid model combining in-person visits with virtual consultations has become a crucial strategy. Furthermore, the emphasis on diversifying services, from offering lab-based tests to specialized care like asthma or burn treatments, became pivotal for market dominance.